Most of our saunas are designed for easy at-home assembly with clear instructions. No professional installation is required.
Find quick solutions to common questions about our products, shipping, and returns.
Most of our saunas are designed for easy at-home assembly with clear instructions. No professional installation is required.
We use premium Canadian Hemlock wood, known for its durability and resistance to warping.
Our outdoor pizza ovens heat quickly and can be used for pizzas, meats, vegetables, and more. They’re versatile for all outdoor cooking.
Yes, our e-bikes meet standard regulations for U.S. road use. Always check your local guidelines for details.
Yes — many of our saunas, e-bikes, and ovens come with manufacturer warranties. Warranty details are listed on each product page.
Most orders ship within 2–5 business days. Delivery usually takes 7–15 business days, depending on the product.
Yes! We offer free U.S. shipping on all orders.
Yes, once your order has shipped, you’ll receive a tracking link via email. You can also use our order tracker.
Please contact us within 48 hours with photos of the issue. We’ll resolve it quickly with a replacement or refund.
At this time, we ship only within the U.S.
We accept major credit cards, PayPal, Shop Pay, and other secure checkout options.
Yes — for select high-ticket products, financing is available at checkout.
We offer hassle-free returns within 30 days of delivery. Items must be in original condition.
Simply contact our support team with your order number and reason for return. We’ll guide you through the process.
For most products, return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.
