Find quick solutions to common questions about our products, shipping, and returns.
No. Our saunas are designed for easy at-home setup and do not require professional installation.
Most models arrive partially assembled with clear, step-by-step instructions, allowing setup in a short amount of time using basic tools.
For larger or outdoor units, having a second person to assist is recommended, but professional installation is optional—not required.
We use premium Canadian Hemlock wood, known for its durability and resistance to warping.
Your golf simulator is shipped securely in protective packaging and delivered to your home via standard or freight shipping, depending on the system size.
Setup is straightforward and designed for home installation, with clear instructions included.
Most customers are able to complete setup without professional help, though larger systems may benefit from extra assistance.
The cold plunge arrives fully assembled or nearly assembled, depending on the model.
Once delivered, you simply place it in your desired location, fill it with water, and connect it to a standard power outlet if temperature control is included.
No plumbing or permanent installation is required, making it easy to start using right away.
Yes. Many of our high-ticket products include manufacturer warranties or protection coverage. Warranty details vary by product and are listed on each product page. More warranty details can be found in Shipping policy.
Orders are processed within 1–2 business days.
Standard items typically arrive within 5–10 business days.
Larger items such as saunas, cold plunges, and golf simulators ship via freight and may take 2–4 weeks depending on location.
Yes, free shipping is included on most orders within the continental U.S. Freight items include complimentary curbside delivery unless otherwise noted.
Yes, once your order has shipped, you’ll receive a tracking link via email. You can also use our order tracker.
Please contact us within 48 hours with photos of the issue. We’ll resolve it quickly with a replacement or refund.
At this time, we primarily ship within the United States.
For international inquiries, please contact our support team before ordering.
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Secure checkout options such as Shop Pay are also available.
Yes. Financing options may be available at checkout for qualifying purchases, allowing you to split your total into manageable monthly payments.
We offer a 30-day return window on eligible items. Products must be unused and in original condition.
Certain large or custom items may have specific return requirements.
Simply contact our support team with your order number and reason for return. We’ll guide you through the process.
Return shipping costs may vary depending on the item. If your product arrives defective or damaged, return shipping is fully covered.
