Panoramic Outdoor Sauna — 2.8 x 1.5m, 5 Person, Curved Glass Front

Ships curbside by LTL freight on a pallet or in a crate. Transit is typically 3–21 business days after dispatch, depending on your state and the carrier's route.

The freight carrier calls the phone number on your order to book a delivery window. Someone must be present to receive the shipment.

Curbside means the driver brings the shipment to the end of your driveway or building entrance, not inside. Plan for help to move it to its final spot.

Before you sign the delivery receipt, inspect the crate or pallet on all sides and photograph it. Note any dents, punctures or crushed corners on the receipt itself.

Report damage or a shortage within 7 days of delivery by emailing support with your order number and photos. Damage noted on the delivery receipt is the fastest to resolve.

Site: a level, dry surface rated for the assembled weight, with clearance around the cabin for airflow and for reaching the heater. An outdoor model needs a spot that drains and is not in standing water.

Electrical: the heater needs a dedicated circuit. Many electric sauna heaters run on 220–240V and must be hardwired; some smaller models plug into a standard outlet. A licensed electrician confirms the exact voltage, breaker size and wiring for your model before it is powered.

Assembly: panel saunas are designed for two people with basic hand tools. Allow a few hours, and follow the manufacturer's sequence for panels, roof, benches and heater.

Wood-fired models need clearance to combustibles and a stovepipe run that meets local code. Check with your local authority before installing.

Manufacturer warranty terms vary by product and are stated in the documentation that ships with it. If a warranty claim is needed, email support with your order number and we handle it with the manufacturer on your behalf.

14-day returns: contact support within 14 days of delivery for a return authorization. Items must be unused and in their original packaging.

On a non-defective return the buyer pays return shipping. Freight items may be subject to a restocking fee, which is confirmed before the return is booked.

Damaged on arrival, defective or wrong-item orders are replaced or refunded at no cost to you once the damage report is received.

Pay in full at checkout or split the total with Shop Pay Installments. Checkout is secured by Shopify, and card details never reach us.

Support is by email; replies come from a real person, not a bot.

For an electric heater, yes. Most heaters need a dedicated 220–240V circuit and a licensed electrician determines the exact requirements for your model and panel. Wood-fired saunas need no electrical work.

Only models sold as outdoor saunas are built for it. Place an outdoor sauna on a level, draining surface with clearance around it, and keep the heater and controls protected from standing water.

Plan for two people and a few hours. Panels, roof and benches go together with basic hand tools; the heater's electrical connection is the one step that needs a licensed electrician.

By LTL freight, curbside, on a pallet or in a crate. The carrier calls to book a delivery window. Inspect and photograph the packaging before signing.

Yes. Shop Pay Installments is offered at checkout on eligible orders, so you can split the total into payments with no impact on the order or delivery.

Email us through the contact page with your order number. A real person reads every message and answers by email.